I have just visited the TRB web site and logged in with your username and password with no problems at all. Perhaps you have a non-standard security setting on your browser? Have you disallowed cookies, for example?

If you use Internet Explorer try the following open Tools>Internet Options>Privacy

Click on the Sites button in the Settings section which opens the Per Site Privacy Actions box.

Enter trb.com.au in the Address of Web site text box, then click the Allow button, then OK.

If using a browser other than Internet Explorer, you can get to Internet Options via the Windows Control Panel.

Firstly, Barry Beercan is your real name; your Logon Name is GTX_XXX_999

On the first page of the Registration Wizard, you need to select the option...

'I would like to add this machine to my list of authorized GTX machines.

Then click Next. On the next screen, in the Logon field, select and delete the text ENTER LOGON NAME HERE!, then enter your logon name, GTX_XXX_999

Then do the same in the Machine field, and enter your original machine number - 999999999

Then click Next, and on the following screen, click Send. You should then get (after a slight delay), a message saying that 'Your registration has been completed successfully'.

If you have only one computer registered, you should get a message to the effect that you need to replace a machine number. (The reason for this is that you already have your allocation of machine numbers, and the new registration will exceed that, so you need to replace the previous, unused one).

When you start GTX, click on About on the menu bar. You will then see the Build date, Logon name and Machine number. Please record these details in case you need them at some future stage.

If you set up each screen as you want it, then click Program>Save User Defaults (this can be done progressively), then copy the contents of <.\GTX\Data\cfg\def> and <.\GTX\Data\cols\def> to the same folders on your home PC. Then in GTX on the home PC, click Program>Restore User Defaults you should then have the duplicated settings on that PC. *Please see Update below.

You can also move the Tool Bar settings which are stored in ...
filterbar.dat
rankbar.dat
viewbar.dat
... in the <.\GTX\Data> folder.

Also check out the 'Copy files from another GTX installation' function, although this needs to have the two computers networked.

*Update: Now, in the days of commonly available high-capacity USB memory sticks, once you have one GTX set up how you like it, you can copy the entire <.\GTX> folder onto the stick, plug the stick into your second computer, and use the 'Copy files from another GTX installation' function to copy whatever you want from the source GTX. It can also be done by writing to CD/DVD.

Read about the Copy function in the online manual, including explanations of what data and configurations you can copy.

Files downloaded during a normal download are:

(a) The meeting files that you have selected

(b) The jockey file, if you have selected it.

(c) The Prepost.dbf file which is the file containing the Early Odds markets. This is automatically downloaded if not already present on your computer - it does not need to be selected.

(d) The list of forthcoming meetings which updates the list of meetings in the Download menu. This is automatically downloaded - no selection is necessary.

(e) Messages. These are automatically downloaded if not already present on your computer. Messages can be sent to all users (usual), a group of users, or a single user, and can be a simple notification of a meeting abandonment or a redraw, or can be a more complex document regarding say, concepts involved in developing systems in the System Developer, or a summary of features in a program upgrade.

(f) Late File. This is the Late Jockey file which is usually available from about 9.00 AM each morning although factors such as daylight saving can affect the timing. It is updated approximately hourly on the download site until the post time of the last race of the day, so it is wise to download this file more than once during the day if you want the latest available information.

It contains latest available race information including:
-   Jockey changes,
-   Late scratchings,
-   Track conditions
-   Tips and Late Mail
-   QRatings
-   TAB codes to allow GTX to access live TAB feeds.

(g) Dividends File. This is a file (ARES.zip) that is available on Monday and Friday afternoons and is automatically downloaded to your computer whenever you next connect after those times. It contains all the results and dividends from the previous ten days. It also contains other information available post-race such as final track conditions, TAB exotics dividends and Starting Prices.

This post-race results service enables post-race analysis using the GTX System Developer.

(h) Various maintenance files - usually with an .ABS extension. GTX automatically extracts data from these files to update databases that are used within GTX, including data such as new track names, jockey details, new sires, new trainers, new race classes and so on.

Close GTX. Using Windows Explorer or My Computer, navigate to, and delete the file...

<.\GTX\Data\module\alphalist.db>

Then restart GTX and the automatic database checking function will detect that the file is missing, and replace it.

*Update: This situation is much improved since the original answer below was posted to the FAQ. If downloaded on raceday or the day before, race files generally contain horse's runs up until the second last day before today's run. For example, if today is Wednesday, the race files will contain horse's runs from the preceding Monday. The only runs we will miss is if a horse backs up on consecutive days, which is very very unusual. You will see daily RTF messages advising when the updated files are available, like so:

The GTX files for Wednesday (10/11/10) have been rerun at 7:00am on Tuesday (9/11/10) to include horses backing up from Monday (8/11/10)

As you know, today is 28 April 2005. If you look at the date stamp on the email you sent us, you will see that it indicates that the date on your computer is 1 January 2000. If you correct that, your problem will disappear.

Once you know how to configure it, the file name of the program that needs to be ‘allowed’ is <.\GTX\GTX.EXE> and the address to which it needs access is <ftp.trb.com.au>

Setting a flag then going to the Load Race button and loading anothermeeting doesn't set it whereas setting a flag and then going to next or previous race in same file does write the flag.

No changes of any kind are saved to disk until you select a different race. The user flags are no different. I guess we could add another button and call it 'Save to disk' as we used to have but nobody used it then anyway. It would be best to just click to another race (and back if necessary) to be sure

This is covered in the User Flag section of the online manual, which says: Once you have set User Flags in a race, you must click on a different race. This actions saves the flags to disk. If, for example, you load another meeting straight after setting the flags, the flags will be lost.

There is quite a large section on the printout in the online manual.

The Race description is derived from a few restrictors and therefore often includes restrictions limiting the competitors to provide for a fairer competition.

Class (e.g. Class 1, Class 2, Maiden, R0, Open etc.)
Age restriction (e.g. 2YO, 3YO, 4YO+ etc.)
Sex restriction (e.g. F&M, Mares, C&G etc.)
Weight restriction (e.g. HCP, WFA, SW, SWP etc.)
Group type (e.g. Group 1, Group 2, Listed etc.)
Claimer (Apprentices can or can't claim)

Consider a race restricted to 2YO

The Class Could be Class 1, Class 6, Maiden, R0, R1 or None

If you then consider this one group of races for 2YO horses where the Class is None there could be some with Sex restrictions. e.g None, C&G, F

If you then consider this smaller group of races for 2YO horses where the Class is None and the Sex restrictions are None they could be further dissected by Weight Restriction. e.g. HCP, SW, SWP

So... a Class described as 2YO HCP is just that... a handicap race for 2YO horses with no restrictions on sex.

If you enter a range of values, for example in Rating>Formline>Value>include>Min 45.5>Max 65.0, you are entering a rule that will restrict the results to runners that have a Formline value in the range from 45.5 to 65.0.

The Range tab is something else, and can be explained thus...

Range relates to the difference in ratings values. A range of –10.0 Min and 5.0 Max would include all top-rated horses up to 10 points (or kilos) clear of the second-rated horse and all those up to 5 points (or kilos) less than the top-rated horse.

A range of -99.0 Min and 5.0 Max would include all top-rated horses and all those up to 5 points (or kilos) less than the top-rated horse.

A range of –99.0 Min and 0.0 Max would include all top-rated horses and all horses with the same rating value, ie all equal top-rated horses. (If Rank 1 Min, 1 Max not specified)

We had user requests to enable people to ‘normalise’ the ML prices to enable comparative testing on the basis of probability. Hence the new ability to turn them into a ‘quasi-rating’. Unless you know why you would want to do this you should take our recommendation and leave them set to 200% which is a nominal figure used in an algorithm to maintain the original market percentage from one race to another.

If the market percent for the Morning Line prices is set to 200%, GTX will maintain the original market%.

Sometimes after a TAB server has been updated, a firewall or security program (such as Norton Internet Security) running on a user’s computer can block a program from accessing the Internet or a particular web site. It can also happen if the firewall or security progran has been installed, re-installed or upgraded.

You can test this by turning off the security program or firewall temporarily and seeing if you can get the odds.

We don’t know which program you are using so I can't tell you the details but there will be somewhere in the configuration or options in the program where you can 'allow' a program to access the Internet or allow access to a particular web site.

The program you need to 'allow' is <NSW.exe>.

The site you need to access is <https://direct.tab.com.au>

The default print option only kicks in during the file download/ import routine, so if you want to change the default since you downloaded just load the meetings you want to change, hold the [Ctrl] & [Shift] keys down simultaneously and click on the ranking button you want to be the Print Order for those races loaded at the time.

1/12/2003 3:24 Moe 6 5 Vettori Gold CLASS 4.0
10/01/2001 4:35 Devonport 8 8 Ever So Spritely CLASS 8.0

This means that if you want to put the information into a spreadsheet, for example, there is a lot of reformatting required.

Could you check that your Windows time formats are correct?

Go to the Control Panel, click on Regional Options. Select the Date tab and check that the Short Date Format is set to dd/MM/yyyy. If not, change it to that and click 'Apply' then 'OK'. This option gives you the leading zero on date displays. This option prints my Selections with the date as, eg, 02/11/2004.

A GTX-related file on your computer has been corrupted.

Close GTX

Delete file <.\GTX\Data\cfg\racefile.dsk>

Open GTX and expect columns to be ‘squashed up and if so then click Program>Restore Factory Configuration then click Program>Restore User Defaults (however, this works only if you have previously clicked Program>Save User Defaults) The Field View will probably be blank, so you will need to load a meeting to populate the screen. Please do not try to load a meeting that was loaded at the time the problem occurred - this will result in the error occurring again.

When the error is resolved, please then click the 'Load Race' button and select the meetings that were loaded at the time of the error (if you can remember what they were), and instead of loading the meetings, click the 'Delete Meetings' button.